Job Information
Chewy Workplace Experience Coordinator, Boston in Boston, Massachusetts
Position Overview: We are actively seeking a highly organized and personable Workplace Experience Coordinator to serve as the forefront representative of Chewy in our Boston, MA office. In this pivotal role, you will curate an inviting atmosphere for guests, team members, and vendors, ensuring optimal operational efficiency and a positive experience for all stakeholders. If you possess a keen ability to manage diverse responsibilities while upholding exceptional standards of hospitality, we encourage you to apply.
Responsibilities:
Extend a warm and professional welcome to guests, clients, and team members at reception desks.
Collaborate seamlessly with the Physical Security Team to oversee visitor tracking and escort protocols.
Execute precise vendor coordination, maintaining strict adherence to company policies and procedures.
Facilitate essential office processes including mail handling, supply management, and shipping logistics.
Respond promptly and courteously to internal service requests, ensuring exemplary customer service standards.
Provide valuable support to the Events Team in orchestrating internal events and special programming.
Contribute to the seamless operation of workplace and facilities management, including documentation of procedures and optimization initiatives.
Maintain meticulous standards in meeting room and collaboration area maintenance, liaising effectively with facilities for ongoing upkeep.
Exercise prudent oversight over office supplies, budgets, and inventory management, demonstrating fiscal responsibility and resourcefulness.
Utilize sophisticated supply ordering systems with precision, while also managing related financial transactions with accuracy.
Have the capacity to lift and carry objects, equipment, or supplies, which can range from light items (less than 10 pounds) to heavier items (up to 50 pounds or more)
Have the ability to move around the facility, including walking, events, standing, and possibly climbing stairs or ladders for excessive amount of time
Will have ability to bend, stoop, kneel, and crouch for tasks like inspecting equipment, performing, and accessing low storage areas etc..
Standing and sitting, for extended periods during inspections or maintenance tasks, as well as sit for desk work and administrative duties
Qualifications:
Demonstrated experience of 3-5 years in office administration, workplace coordination, or hospitality.
A genuine passion for cultivating welcoming environments and delivering exceptional guest experiences.
A client-centric mindset paired with outstanding interpersonal skills.
Proven ability to multitask effectively with acute attention to detail and organizational finesse.
Track record of successful vendor management and adept handling of facility-related issues.
Comfortable navigating a dynamic, non-desk-bound work environment with grace and professionalism.
Strong written and verbal communication skills, coupled with proficiency in Microsoft Office Suite.
Quick learner with a proactive approach to problem-solving and process improvement.
Preferred Qualifications:
Comprehensive understanding of facilities-related systems and equipment.
Experience coordinating a diverse array of events with finesse and efficiency.
Adaptability to rapidly changing priorities and high-pressure situations, thriving in fast-paced environments.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com .
If you have a question regarding your application, please contact HR@chewy.com .
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